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FAQs

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Can I visit your shop to see more examples of your Wedding Cakes?

At this time, Sweet Everythings creates our Cakes in a busy Council-inspected production kitchen, and doesn’t have a shop front for visitors. You can visit our website to see photos of our Dessert Tables, Cakes and other goodies that we’ve made, or you can follow us on Facebook and Instagram to see photos of our Cakes as we create them!

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How far in advance should I book my wedding order with Sweet Everythings?

We are a small boutique business and we focus on one wedding at a time to make sure that you get our full attention. Since 2020, we have had enquiries for up to 3 years in advance, while some wedding couples have enquired only a few months before their wedding. It’s always good to get in touch as soon as you can, and we're happy to let you know your date is available straight away!

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When is Sweet Everythings open?

Monday – Thursday 10 am to 5 pm

Saturday 10am to 1 pm.

We are always closed on Sunday. However, we always try to answer emails and business messages as soon as we can to answer your cake queries. 

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Where are you located?

Sweet Everythings is based in Glasgow, Scotland. We do not have a retail shop and all of our Cakes are created in our Council inspected and approved home production kitchen. We cannot accommodate walk-ins. For special occasion cakes and custom desserts, you can arrange to collect your order by pre-arranged appointment or select delivery for Glasgow postcodes. (Wedding Cakes and Dessert Table catering are delivery only).

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Where do you deliver to?

We deliver to postcodes around Glasgow for a small charge. Read about our delivery here.

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Can I collect my cake/dessert instead?

Yes, you can collect for free from our home production kitchen in the west end of Glasgow. We only offer this in the evenings between 5pm and 6pm as we are extremely busy during the working day. We cannot take responsibility for any issue that may arise after the cake has been picked up.

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When can I order a pumpkin pie?

We make pumpkin pies in Glasgow each year for a very limited time around October/November for the Thanksgiving holiday. There's really no demand for them at any other time! We'll announce on social media when pumpkin pie orders are available to book so you don't miss out.

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How do I book my Wedding or Party with you?

Once you have given us your wedding requirements for your Cake/Dessert Table, we'll send you a quote. You confirm that all the details are as you would like like them, and accept the quote. Your booking is confirmed when you make payment of 50% of the total order and sign our booking terms and conditions. The remaining balance is due at least 45 days before the event.  

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How do I go about tasting Sweet Everythings' wedding cakes?

As a small boutique baker I send all sample boxes out at once every few weeks after I've freshly baked the cakes. This helps me make the most of my time, rather than constantly baking samples and sending them out one by one! Each sample box contains 5 different cake flavours for you to enjoy. If you secure your wedding cake booking with a 50% deposit within 2 weeks of receiving your cake tasting box, the £20 will be credited to your booking.

 

How much will my Wedding Cake cost?
Wedding Cakes vary in price because no two Wedding Cakes are alike! Sweet Everything’s price is based on 3 factors:

  • The size of the Cake: how many guests are you planning to serve?

  • The flavour of the Cake: would you prefer a single flavour for the entire Cake or a different flavour for each tier?

  • The amount of decoration: do you love the idea of lots of intricate piping and sugar flowers or are you happier with simple swirls of icing?

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The final cost is determined by the amount of details, time and materials necessary to achieve the perfect Wedding Cake for you. As a rough guide, our buttercream Cakes start at £2.95 per serving. Keep in mind that structured, stacked tiers are much more difficult than you think! The more complicated the design and the larger the Cake, the more time and extra care is needed to create, bake and then set up on your Big Day.

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How is Wedding Cake/Dessert Table delivery and set-up organised?
Our Wedding Cakes are transported individually, then plated on site where any last-minute decorations and finishing touches are applied. All desserts for our Dessert Tables are carefully packed for delivery, and if any slight damage should happen on the way, we have extras on hand - just in case! - and retouch any desserts on site. Once the Wedding Cake and/or Dessert Table is set up, the entire set up is quality checked again to make sure everything is in place for your Big Day.

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Do you hire out wedding cake/macaron stands?

Yes, if you order a Wedding Cake or Dessert Table with us.

"Hosanna was absolutely brilliant to work with! Communicating was easy over email and she was always available if I had any questions. Plus, her cake was delicious! I would recommend her to every bride!"

Gabriella Torres

PRIVACY POLICY

 

We have to have one of these to explain how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations). We take security and privacy of your information seriously and have taken every step to make sure you and we are covered.

 

Privacy Policy

This Privacy Policy governs the manner in which Sweet Everythings collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.sweeteverythings.co.uk website (“Site”). This privacy policy applies to the Site Sweet Everythings.

 

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

 

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use Collected Information

Sweet Everythings collects and uses Users personal information for the following purposes:

  1. To Improve our Site
    We continually strive to improve my website offerings based on the information and feedback we receive from you.

  2. To Improve Customer Service
    Your information helps us to more effectively respond to your customer service requests and support needs.

  3. To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.

  4. To Send Periodic Emails
    The email address Users provide for order processing, will only be used to send them information and updates about their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How I Protect your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

 

Sharing your Personal Information

We do NOT sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

 

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and we are not responsible for the practices employed by websites linked to or from our Site. Besides, these sites or services, including their content and links, may be continually changing. These sites and services may have their privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s terms and policies.

 

Changes to this Privacy Policy

Sweet Everythings has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

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Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at hello@sweeteverythings.co.uk or use our contact form.

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